Shido-geiko: problem students

Here are some common problems, and our suggested solutions:

1. Arguing
   - refer the student to the 'code of conduct' or the 'following instructions' wall notice
   - do not get into a debate
    
2. Asking to watch
   - we do not offer this, so just say NO
    
3. Asking too many questions/monopolising your time
   - hold up your palm to silence the talker
   - politely explain that you have other people to work with
   - "train more, talk less"
    
4. Student forgets money
   - only the taster is free
   - say NO
    
5. Poor health
   - if a student has an injury or is feeling unwell, refer them to the instructor
   - if in doubt, insist on tai chi for health & fitness
   - grumbles/moaning; tai chi for health & fitness
    
6. Students stops training
   - advise them to continue
    
7. Talking too much
   - tell them to get on with the training
    
8. Trying it on
   - refer student to the instructor immediately
   - if they are rude, ask them to leave and stop teaching them
   - if they assault you, incapacitate them without causing injury
   - call the instructor across immediately if you are concerned about the situation
    
9. Using tension
   - point this out to student
   - if student argues, refer them to following instructions wall notice
   - if they will not listen and represent a danger, offer them tai chi for health & fitness- if student abusive, the instructor will ask them to leave
    
10. Warts
    - insist upon plasters
    - we have some in stock
     
11. Wearing jewellery/refusing to remove jewellery
    - insist on tai chi for health & fitness

You are not accountable to lower grades.
Do not apologise or feel obligated to explain your actions.

Be careful not to get into a confrontation with anyone. Keep aloof.

If a student is rude to you or behaves inappropriately, the instructor will discipline them accordingly.
Call the instructor across immediately if you are concerned about a situation.
You are not there to be abused.